Shipping & Warranty

Delivery at a glance

• Where we ship: the 48 contiguous United States.
• Processing: within 1 business day. Weekend and US holiday orders are processed on the next business day.
• Standard shipping: FREE; estimated 5–8 business days after processing.
• Expedited shipping: up to $4.99, calculated at checkout based on order total; estimated 3–5 business days after processing.
• Fulfillment: from a US fulfillment center, in plain, unbranded packaging.
• Tracking: sent by email when your order leaves the warehouse. Allow up to 24 hours for tracking to update.

Delivery times are estimates, not guarantees. Weather, carrier delays and peak seasons can affect delivery.

We cannot currently ship to Alaska, Hawaii, Puerto Rico, Guam, other US territories, APO/FPO addresses, PO boxes or international destinations. See the full Shipping Policy.

Damaged or wrong item

Email support@getgfci.com within 30 days of delivery with your order number and a photo. We will send a free replacement or issue a full refund, with no need to ship the item back.

12-month warranty

Kaper GFCI products are covered by a 12-month warranty against manufacturing defects. If your product stops working under normal use within 12 months of delivery, email your order number and a photo or short video of the issue. We will send a free replacement or issue a refund, with no need to ship the item back.

30-day change-of-mind returns

Unused items in their original packaging can be returned within 30 days of delivery. Email support to request a return authorization (RMA) before shipping anything. Returns without an RMA cannot be processed.

Return shipping is paid by the customer. Write your RMA number on the package and ship to:

GetGFCI Returns
c/o CNC Global Logistics
18501 Arenth Ave
City of Industry, CA 91748
United States

Refunds & order help

After a return is received and inspected, we will email you to confirm. Approved refunds are issued to your original payment method within 5 business days; your bank or card issuer may take additional time. Original shipping charges are non-refundable unless the return is due to our error.

If tracking shows no movement for 7 business days, contact us with your order number. Please double-check your shipping address at checkout; it cannot be changed once an order enters fulfillment.

This page brings together our existing policies. Read the full Returns & Refunds Policy and Shipping Policy for complete details.

Need a hand?

Email support@getgfci.com. We reply within 1 business day, Monday to Friday.

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